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Patient Center

Patient Forms & Registration

To speed up your time in the office, complete the forms for your location below before you come in. If you forget, that’s okay! We have everything you need here at the office. We’re looking forward to your visit.

Question? Answer.

The FAQ section below is organized by category. If we haven’t answered your question in that area, please don’t hesitate to contact us and we’ll send our answer back right away!

Insurance

What is your In-Office Benefits Plan?

Our In-Office Benefits Plan is a $30 per month alternative to traditional dental insurance. With this plan you receive two free regular cleanings per year, free dental x-rays, free exams and 20% off all dental treatment. No annual maximums. No waiting period. Click here for more details.

What if I do not have dental insurance?

Dental insurance is one of many ways to pay for dental treatment, but it is not the only way. Many of our patients pay for their treatment with card, cash or check. In addition, our In-Office Benefits Plan is a very popular alternative to traditional dental insurance.

Do you have payment plan options available?

Payment plans are available through CareCredit®, a third-party financing company. Many of our patients take advantage of this interest-free financing option.

What insurances do you accept?

Our doctors are in-network PPO providers for most major dental insurance plans. If we are not in-network with your dental insurance, we will file on your behalf as a courtesy. Unfortunately, we are not HMO providers at the moment, but we are in network with TennCare at our Brentwood, La Vergne and Lebanon locations.

Do you accept CareCredit®?

Yes, we accept CareCredit®. You can apply online to see if you are eligible.

Do you accept TennCare?

We accept TennCare at our Brentwood, Lebanon and La Vergne locations.

Patient Experience

Do you see children?

Yes, we see children at all of our offices. Our dentists are very child-friendly and we do our best to make going to the dentist a fun experience for them.

Would I have to wait long for an appointment?

Typically we can get new patients in for same day emergency appointments. Routine cleaning appointments usually have a wait time of a couple of days to a couple of weeks if the appointment time is in high demand.

What is your cancellation policy?

Our cancellation policy requires at least a 24-hour notice. Failure to do so may result in a cancellation fee penalty.

How can I transfer my records from my old dentist?

Most dental offices require a patient signature to release records. We can assist you in the transfer of your records, but the easiest way is to go into the office yourself to request your records.

Can I schedule an appointment online?

Currently we are unable to accept appointment requests online. Please contact us here.

Who will be the dentist I see at my visit?

The dentist you see at your first visit depends upon the location and day of the week of your initial appointment. You can request to see a particular dentist if you so choose to do so.

How many locations does Tennessee Family Dental have?

Tennessee Family Dental has 4 locations:
Brentwood, Green Hills, Lebanon & La Vergne.

Giving Back

Technology

What is 3D imaging?

Traditional dental x-rays are a two-dimensional image of a three-dimensional object. Our offices utilizes cone beam computed tomography (CBCT) for our x-rays to visualize all three dimensions of the tooth which allows for better diagnosis and overall care of our patients.

Oral Care

What is the difference between a deep cleaning and regular cleaning?

A regular cleaning, often times referred to as a “prophy”, is a preventative cleaning that helps maintain healthy teeth and gums. A deep cleaning is performed when significant amount of bone loss and gum inflammation is present requiring removal of plaque and tartar buildup from below the gums.

How do I choose a toothbrush?

Choosing a toothbrush can be a daunting task. The dentists at Tennessee Family Dental encourage our patients to use an electronic toothbrush if at all possible, preferably one with soft bristles at a low setting as overbrushing can cause gum recession.

Snoring & Sleep

Reviews from our 4 Convenient Locations

I have been a patient of Dr. O'Neill's for almost 4 years and have been to every office. This was my first time at Green Hills. First of all, the decor is beautiful and all the staff are so friendly and welcoming. You are instantly greeted with a warm smile that puts your nerves at ease. I recently had problems with a crown on my tooth. I called immediately, and I was promptly called back and then seen in the office the next day. They truly care. Dental work can be nerve-racking, stressful, and painful, but not when you are at Tennessee Family Dental. They take care of their patients li...

Gina Curl,
Our family of 7 (including our five children) love Tennessee family dental. We have been going there for years. The hygienists are so kind and patient with our children. The whole team is always welcoming and willing to listen to any concerns we may have. We highly recommend TFD for all your familie's dental needs.

Dawn Denton,

My visits to Tennessee Family Dental have been pleasant and productive. Jan, the dental hygienist, is accommodating and very gentle. This staff will work effectively with your insurance carrier. They call with insurance related issues promptly and professionally. Enjoy your time in the capable hands of Tennessee Family Dental.

Phil LaVallie,
As a fellow dentist and patient of Tennessee Family Dental, I can say Dr O'Neill and his staff are top notch. He has a great chairside manner, no pain, and impeccable work! Excellent facilities and amazing staff!

Scarlet,

Yesterday when my filling broke I called Tennessee family dental and they got me in the same day and at a time that worked well for me! From the moment I walked in everyone was so friendly which immediately put me at ease! [The Dr.] and his assistants made me feel like their top priority ! [He] clearly explained the crown procedure and would continuously check in on me during the procedure to make sure I was comfortable. I left feeling so happy with my final treatment and overall experience.

Emily H.,
"Family Dental" is a great name, because these people are like my family. Their care, expertise, and personal touch are just a few of the great things about Tennessee Family Dental.

Carter Massey,

I had an appt for a cleaning. Ended up needing a wisdom tooth pulled. I was afraid if I procrastinated I wouldn't get it done so I asked if he could do it that day. He did. I was terrified and literally shaking. All of the staff did their best to comfort me and the actual process was not at all unpleasant. Great staff, great doctor, I highly recommend them! See you in August!

Connie Amos,
I'm currently in Nashville for work and when I first arrived, I was in so much pain. I couldn't eat, sleep, or do my job properly. I chose TN Family Dental based on their reviews and I am so glad I did. They scheduled me in immediately, worked with my schedule, and made sure I was comfortable and pain free the entire time. If I lived in the area, I would make TN Family Dental my dentist office. They truly care about their patients and this is by far the best dental office I have ever been to.

Yvette Rojo,

Great place. I developed an abscessed tooth while on vacation in Nashville. My regular dentist was on vacation herself, so I couldn't get the antibiotics I needed. After calling several dentist offices that couldn't get me in, I found TFD and they we're able to get me in early the next morning. All of the staff was very friendly and helpful. Good experience even with the amount of pain I was in. Would definitely recommend them.

Shannon Knisley,
Dr. O'Neill and his staff made this dentist fearing girl, a believer in dental care. I have avoided going for so long before them, but whether it's a simple cleaning, or a more intense procedure, they were kind, gentle, funny, and knowledgeable. I really have enjoyed every experience I have has at Tennessee Family Dental and I would recommend anyone to them. The best in town!

Ashley Silver,

We love our patients and want each one to have a five-star dental experience at every single visit!

The reviews compiled here are all publicly available on Yelp, Facebook and/or Google.

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We absolutely love our patients! Our friendly staff and highly-trained dentists do our best to create a fun, patient-centered atmosphere in each one of our four locations. At Tennessee Family Dental, we hope that your next dental visit begins and ends with a smile. We look forward to seeing you soon!

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